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Shipping Informartion

SHIPPING:

All orders are shipped within 24 hours of being placed, excluding weekends and holidays!  Please allow up to 2-6 business days for delivery; excluding weekends and holidays.

EXPEDITED SHIPPING:

USPS Priority Mail (2-3 business days) shipping is available on all domestic orders for an additional fee depending on your orders weight. Exceptions apply and delivery time is  NOT guaranteed. Business days are classified as Monday-Friday. Priority Mail orders must be placed prior to 2PM EST for same day shipping.

TRACKING INFORMATION:

Every order will receive a tracking number in your shipment confirmation email. Please allow up to 24 hours for your tracking status to update. 

INTERNATIONAL SHIPPING:

We ship worldwide via USPS. International shipping rates will vary depending your country and your orders weight. Please allow 5-21 days for international orders to arrive.

Please make sure to fill out all information correctly to avoid extended delays in shipping times. This includes your name, mailing address and phone number.

*All  applicable customs fees, taxes and duties are the sole responsibility of the customer. It is at the sole discretion of custom agents to release your package. For more information on customs and duties charges, please contact your local customs office. The customer is responsible for any shipping costs if the package is undeliverable and returned to us.

Please Note: If you refuse delivery of the shipment, you are responsible for payment of all return shipping fees and any applicable fees, duties and taxes; in this case, all such return shipping fees and any applicable fees, duties and taxes will be billed to the method of payment you used. Shipping fees are not refundable for undeliverable shipments or refused shipments.

LOST ITEMS

If tracking is marked delivered, but you have not received your item, refunds or replacements will be given on a case by case basis, only after sufficient effort to recover the package has been exhausted. If is determined that a package is lost in transit, a replacement will be sent.

LOCATION:

All orders will be shipped from Lawrence, Massachusetts, USA.